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How to Fix QuickBooks Error 12002? Resolve now

QuickBooks Error 12002. QuickBooks is among the most dependable accounting software available on the market, having been trusted by hundreds of thousands of company owners and accountants worldwide. So, in this article, you will get a solution to Fix QuickBooks Error 12002 follow the steps below.

QuickBooks error 12002
How to Fix QuickBooks Error code 12002

QuickBooks is comprehensive and innovative accounting software that includes a range of functions such as financial management, invoice generation, and inventory management.

QuickBooks is a financial management software application developed by Intuit. It is available in both desktop and internet versions. Each year, a new edition of the program is released with enhanced functionality.

Despite its robustness, QuickBooks sometimes encounters problems and malfunctions that may impair your work. In this blog article, we’ll cover a frequently encountered issue – QuickBooks error code 12002. This error message may occur as a result of a network timeout, sluggish internet connection, or any other internet connectivity problem that prevents QuickBooks from connecting to the Internet.

On your desktop screen, you may see the following error code:

QuickBooks error 12002

Prior to attempting to fix QuickBooks error 12002, it is important to understand the causes, as this will aid in developing remedies. You may, however, seek professional help by contacting our QuickBooks error support staff. Our specialists will guarantee that you get the finest option possible to resolve the problem.

What is the meaning of QuickBooks Error 12002?

When the QuickBooks payroll program is unable to connect to the internet, the QuickBooks payroll error 12002 is shown. This error may occur as a result of a sluggish internet connection or a network timeout. Additionally, this error number occurs when software users try to update the QuickBooks payroll.

The causes of QuickBooks error code 12002

There are many possible causes of error code 12002, some of which we have mentioned below.

Reason 1: QuickBooks cannot connect to the server due to a network timeout.

Reason 2: Additionally, an incorrect SSL configuration may result in problem 12002.

Reason 3: Internet security or a firewall is interfering with the connection.

Reason 4: The default browser is not Internet Explorer.

Reason 5: Inadequate internet connectivity may also contribute to the occurrence of QuickBooks error code 12002.

Prior to troubleshooting, there are many critical procedures to do

Prior to beginning with the fixation techniques, we suggest that you complete the following steps:

Step 1: Create a Backup of the Company Files

  • To begin, launch the QuickBooks desktop application.
  • After that, go to the File menu and choose Backup business file.
  • Now Here, you may create a local backup.
  • After successfully creating a local backup, follow the on-screen steps to make a corporate file backup.

Step 2: Update QuickBooks Desktop

  • Select the Update QuickBooks option from the QuickBooks Help menu.
  • Following that, click the Update Now button.
  • Select Get updates and wait a moment.
  • It will sync with the server in a few seconds and display all available changes.
  • Now, click Update Now to apply all of the changes.

Methods for resolving QuickBooks problem code 12002

After completing the above steps, consider the following methods for resolving QuickBooks problem code 12002:

Solution 1: Ensure that Internet Explorer’s settings are correct.

QuickBooks error code 12002
  • To begin, shut QuickBooks and open Internet Explorer.
  • Following that, choose Tools and then the Internet Option.
  • Then choose Security Setting and verify that it is set to Medium-High.
  • Now, choose the Content tab by clicking on the Globe symbol.
  • Ensure that the button “Content advisor” is activated.

After that, select the Connection tab and follow the instructions below:

  • To begin, choose Never to use a dial-up connection.
  • Ascertain that you have selected the correct ISP and then press the OK button.
  • Following that, you must choose the LAN configuration option.
  • Verify that the check box for automatically detecting settings is activated.
  • Additionally, verify that the Use a Proxy Server option is deactivated.
  • In the event that you come across port 80, uncheck the option.
  • After that, click the OK button.

Now, you must choose the Advanced Tab:

  • To begin, click on the option to Restore Advanced Settings.
  • Following this, look for the choices Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
  • Ensure that the Use TLS 1.0 checkbox is selected and that the other two are left unchecked.
  • After that, click the OK button to dismiss the Internet Option.
  • Now, close Internet Explorer and restart the computer.
  • Following that, you must reopen QuickBooks and update it.
  • If the preceding procedures are ineffective, go to the next solution.

Solution 2: Double-check your Internet connection

QuickBooks problem code 12002

If the first approach did not fix the problem for you, we recommend that you check your internet connection. The following actions must be taken:

  • The first step is to choose the Help option, followed by Internet Connection Setup.
  • Following that, choose ‘Use my computer’s internet connection settings to create a connection when this program connects to the Internet.
  • Now, update it again.

For QuickBooks 2008 and subsequent releases: Select the Help option and then the Update QuickBooks tab, followed by the Update the Now tab.

QuickBooks 2006 and previous versions: Select File and then QuickBooks Update, followed by the Update Now tab.

Solution 3: Establish an Internet Connection

QuickBooks Error Code 12002
  • To begin, open QuickBooks and then go to Help > Internet Connection Setup.
  • Following that, click on Internet Connection Set Up.
  • Now click Next and then Done.
  • Finally, update the program and verify whether or not the issue has been fixed.

Solution 4: Reset the Internet Options’ Updates settings

If the above procedures do not work for you, be careful to reset the internet options’ updates settings. The following are the stages involved in this process:

  • The first step is to click the Update Now tab.
  • Following that, choose the Reset Update Checkbox.

Tap on getting Updates and, if the updates fail, follow the instructions below:

  • To begin, choose the Advanced Setting Option.
  • Then locate the choices for Using TLS 1.0, Using TLS 1.1, and Using TLS 1.2.
QuickBooks Error Code 12002
  • Ensure that the Use TLS 1.0 checkbox is selected and the other two are not.

Solution 5: Ensure that your Chrome browser is up to date.

Another option is to upgrade the browser to the latest version of Chrome. As is often the case, the error may be seen if the chrome browser is out of date. As a result, the following actions need to be taken to upgrade the browser:

QuickBooks Error Code 12002
  • To begin, open the Chrome browser on your machine.
  • Then, in the upper right, select the More option.
  • Following that, choose the Update Google Chrome option.
    Now, wait a few seconds for the browser to update.
  • After the procedure is complete, click Relaunch.

Note: If you are unable to locate the Update option, you are not running the most recent version of Chrome.

Solution 6: Maintaining a current version of QuickBooks on the desktop

  • You may attempt to resolve the QuickBooks problem code 12002 by updating QuickBooks.
  • The very first step is to seek assistance and choose an internet connection configuration.
  • And when this program connects to the internet, it uses my system’s internet connection settings to create a connection.
  • Additionally, click the next button.

And then repeat the procedures below to update QuickBooks:

  • You must first pick the file tab, and then the update tab. Additionally, for QuickBooks 2006 and previous versions, choose the Update Now tab.
  • Then click the file and update tab. Additionally, for QuickBooks 2008 and later editions, choose the Update Now tab.

Solution 7: Use Selective Startup Mode to Install/Uninstall QuickBooks

We trust you’ve already backed up your data. Now, keep your QuickBooks Desktop license and product information on hand before proceeding with the procedures below.

Step 1: Enable Selective startup mode on your system.

We suggest that you switch to Selective startup mode to prevent other programs from interfering with the repair procedure. At any point before or during the procedure, if you are unsure or insecure about doing the steps as specified, please contact a Windows specialist.

  1. To open the Run command box on the bottom left of your computer screen, press the Windows and R buttons on your keyboard.
  2. Select OK after typing MSConfig.
  3. After that, choose Selective startup and Load system services from the General menu.
  4. Select Hide all Microsoft Services by right-clicking on the Services tab.
  5. Select Disable all now.
  6. After that, uncheck the option labelled Hide all Microsoft services.
  7. Verify and select the Windows Installer checkbox from the list of services, then click OK.
  8. On the System Configuration window, click Restart.

Step 2: Deactivate or reactivate QuickBooks Desktop

After your computer has booted, do a clean installation of the QuickBooks Desktop.

 Revert to the normal starting mode

  1. Restore your PC to its default settings after uninstalling and installing QuickBooks.
  2. To open the Run command box on the bottom left of your computer screen, press the Windows and R buttons on your keyboard.
  3. Enter MSConfig and then click the OK button.
  4. Choose the General tab (if it is not already chosen) and then click Normal startup.
    Now, click the OK button.
  5. On the System Configuration window, click Restart. 


Using the techniques outlined above, you should be able to Fix QuickBooks Error 12002. If you get stuck in  Quickbooks Error Message H202, Resolve It Now.

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  • Quick Way to Solve QuickBooks Error 12002
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