Find Your Software and Drivers
Fix Printer Offline & WiFi Network Issues
Let's find My products

This can identify most products and recommend possible solutions

How does We use product data collected with this service?

Support for Offline Printer

Example: "Envy 5055"

How to fix QuickBooks Error code 1311? Resolve now

How to resolve QuickBooks Error code 1311? The desktop has several features that assist customers in gaining a better understanding of their entire financial situation. One such feature is the ability to export the financial statement designer to a Microsoft Excel spreadsheet. 

QuickBooks Error 1311

QuickBooks sometimes experiences error 1311 while exporting financial statements to an excel file, and the same issue also occurs during the installation of the QuickBooks Desktop programme through a CD.

We’ve included a few simple instructions in this post to help you resolve QuickBooks installation issue 1311. Make sure to read the full page to discover more about the error’s cause and comprehensive troubleshooting information.

Causes of QuickBooks Error code 1311

There are a few misconfigurations and errors that result in QuickBooks displaying the error message “QuickBooks Error 1311: “No such file or directory exists” (filename). Verify that the file exists and that it is accessible” are as follows:

  • The QuickBooks installation file is corrupted or damaged.
  • The Microsoft Office application installed on Windows has been damaged.
  • QuickBooks Desktop is incompatible with the version of Office installed on Windows.
  • The installation CD is damaged, as is the CD-ROM drive.

You might be seeing this dialogue box on your screen:

QuickBooks Error 1311

Alternatives to QuickBooks Error 1311

Troubleshooting Step 1: Install QuickBooks from your computer’s Local Storage

  • Insert the QuickBooks installation CD into the CD-ROM drive.
  • If the autorun window opens automatically, click Quit in the bottom right corner.
  • Right-click on the Windows Desktop and choose the New option.
  • Open Windows File Manager and rename this folder QuickBooks Installation.
  • Open the CD-ROM drive and press Ctrl + A to select all files.
  • Ctrl + C will copy all the chosen files and return them to the newly formed folder on the desktop.
  • Select Paste with a right-click within the folder.
  • After copying all the files to the folder, reinstall QuickBooks using the new location of the installation files.

Troubleshooting Step 2: Restriction of CD-ROM Access to Local Users

  • To open the Run window, press Windows + R and type Control Panel in the Run window.
  • Select Administrative Tools and then select the Local Security Policy option from the list.
  • Expand the list to find the Local Policy Folder.
  • Select Security Options and then the Microsoft Windows version that you are currently using.
  • Exit by selecting the option Restrict CD-ROM access to local users only.

Troubleshooting Step 3: Verify Microsoft Office compatibility with QuickBooks

  • Windows + R to open the Run dialogue box and type Control Panel.
  • Select Add or Remove Programs by pressing OK.
  • To resolve any installation problems, right-click Microsoft Office and choose Repair.
  • If you are using an out-of-date version of Office, you may download the newest version from the Microsoft Official Download Page.


Using the techniques outlined above, you should be able to Fix QuickBooks Error code 1311. If you get stuck in  Quickbooks Error Message H202, Resolve It now.

« »